Pear Health Saves Nearly 9 Months Implementing HIPAA Compliance With Drata

About Pear Health

Pear Health is a care coordination services company. We offer care solutions in the form of administrative and logistical support for caregivers and our private clients.

The Challenge

We initially looked into how we could manage this process of HIPAA compliance internally. But soon, it became readily apparent to us that HIPAA compliance would require something a bit beyond what we'd be able to manage internally. We started to look for and assess various vendors on the market, and Drata was the most helpful and comprehensive solution we came across.

Best-in-Class Customer Support

I cannot rave more about Drata. Our experience has been by far the most seamless process. From the first day, we've been able to utilize the continuous monitoring tools, adopt new policies, and gain a better understanding of HIPAA requirements. I was also impressed with how we could monitor our consultants’ and employees’ device usage through Drata to ensure they’re HIPAA compliant as well. We attribute a lot of that progress we’ve made to our customer support team. Drata's customer support team walked us through every step of the journey. They thoroughly explained the implementation process and how to maintain compliance going forward.

Return on Investment

We've been able to fully streamline our internal processes seamlessly with the help of Drata. We went from potentially taking a full year to implement HIPAA compliance down to three to four months to become HIPAA compliant. Our customers trust us with their medical information and understand that we’re taking the extra leaps and bounds to ensure their privacy and confidentiality through our compliance program.